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Before Nail Heating & Air Conditioning arrives to service your heating and cooling system, here are some simple things to check and do.
Check your air filter. A dirty air filter is a common cause of problems.
Check your breakers. A tripped breaker may not be noticeable. Flip them off and back on.
Be ready to explain clearly what problems you are having with your unit(s).
Know how long ago your problem started.
Make sure the system is accessible. If there is something blocking any part of your system, please remove it.
If part your system is in the attic, make sure it is accessible.
Lock pets in a separate room so they don’t get hurt or in the way .
Make sure an adult (18 or over) is home to allow entry.
Be prepared to answer the phone. Nail Heating & Air Conditioning technicians will usually call to confirm you are home either before coming out or on the way.
If your heat pump is frozen, shut it off several hours before the technician arrives so it is thawed and he can service your unit.
Be prepared to make a payment to the technician at the time of service.